Shipping Info

Shipping & Handling

We will prepare your order to ship approximately 1-2 days after we receive your order. We do not ship on Saturdays, Sundays or Holidays.

We offer Free shipping using Canada Post Ground mail. This service can take 10-12 business days.

Please contact me at bonnie@bljewellery.ca if you require a more prompt delivery service and we can make arrangements. There will be an additional charge for this service. Orders $250.00 and over will receive complimentary Canada Post Xpresspost shipping.

Returns/Exchanges

We offer store credit when you process your return within seven days of receiving your  order.  Due to the nature of the product we do not issue refunds. Please email us within seven days of receiving your item and we will email you back a return authorization code and further instructions. The item must be sent back unworn and in its original packaging.  

Sale Items

Please note all Sale Items and Custom Jewellery orders are Final Sale. We do not accept  returns on these pieces.